Grand Hotel Sunderland, Sunderland (Tyne and Wear)
About the Hotel
Rooms & Amenities
Intuitively designed rooms include
Dining Options
The
Leisure & Business
Location & Transportation
Grand Hotel Sunderland is conveniently located moments away from attractions such as the
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Elevator
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
Guest Parking
- Electric kettle
Services
- Room service
- Laundry
- Dry cleaning
- Welcome drink
- Happy hour
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Indoor swimming pool
- Beach access
- Sun loungers
- Leisure/ TV room
- Sauna
- Jacuzzi
- Pool with view
- Shallow end
Room features
- Heating
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel is in a convenient location near restaurants and bars with plenty of secure free parking. The rooms were clean with multiple amenities but faced issues with temperature control. The service was accommodating and friendly. The dining experience had a decent selection but faced availability issues due to unforeseen circumstances.
The hotel is situated right on the seafront, offering a perfect location to enjoy the coastline. The rooms need improvement, especially in terms of maintenance like faulty plugs and toilets. The service provided was exceptional, with attentive staff accommodating food intolerances. The dining experience was lacking in vegetarian options and had high prices. The hotel's location is superb but needs some renovations to enhance the room quality.
The hotel provided plenty of room but the early morning noise was disruptive. The location was central and convenient, although some aspects did not meet expected standards. The dining experience offered a good range of options but with some temperature issues. The service was overall friendly with prompt issue resolution, ensuring a fab stay.
The hotel has lovely, spacious rooms that are clean and comfortable, with easy-to-adjust heating. The service was fantastic, especially during check-in. The location is beautiful, right across from the sea, promenade, and beach. The dining experience was average, considering the price paid. The facilities were maintained well.
The hotel offers spacious and clean rooms, but with a poor layout in terms of lighting and amenities. The breakfast is a typical English breakfast included in the room rate. The location is excellent, right on the seafront, although it might be noisy in certain areas. The service is mostly friendly but can be inconsistent. The dining options vary from average to excellent. The hotel facilities are adequate but may need some updates.
The hotel had mixed experiences. The rooms were larger than expected with a big sofa and a large double bed, but they were very cold with no proper heating, affecting our sleep quality. The staff were attentive and accommodating, although the lack of comfort in terms of bedding impacted our stay.
The hotel was extra big and located around the back, offering spacious rooms. Despite some noise issues on arrival, the overall stay was enjoyable. The distance to the lift was a bit inconvenient, but the value for money made up for it.
The hotel has lovely rooms, but not being able to get food on the first evening due to a busy chef and no room service was a downside. The staff, however, were amazing and more than made up for any issues. The location is superb right on the seafront.