The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The room was impressively spacious and pristine, with stunning sea views that made my stay feel special.” view full review
Spotless Bathroom
“The bathroom was not only large but also very clean, providing a refreshing and luxurious experience.” view full review
Excellent Sleep
“The comfortable bed in my room ensured I had a restful night's sleep, waking up refreshed each morning.” view full review
Family-Friendly Pool
“Though I didn't get a chance to use it this time, the pool area is perfect for families and offers a fantastic atmosphere for kids.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Room service
Laundry
Dry cleaning
Welcome drink
Happy hour
Dining
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Children
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Beach access
Sun loungers
Leisure/ TV room
Sauna
Jacuzzi
Pool with view
Shallow end
Room features
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Queens Parade,
Sunderland (Tyne and Wear),
United Kingdom,
SR68DB,
Tyne and Wear
Map view
street view
Queens Parade,
Sunderland (Tyne and Wear),
United Kingdom,
SR68DB,
Tyne and Wear
City landmarks
Stadium
Stadium Of Light
2.5
km
Museum
National Glass Centre
2.3
km
Park
Roker Park
1.1
km
Marine Walk
Roker Beach
1.4
km
Newcastle Road
Fulwell Windmill visitor centre
1.4
km
Beach
Seaburn Beach
620 m
Bay
Whitburn Bay
930 m
Roker Park Road
Roker Park Conservation Area
1.1
km
Burdon Rd
Sunderland Museum and Winter Gardens
3.4
km
Church
Saint Andrews church
750 m
Church
St Peter's Church
2.3
km
194 Newcastle Rd
Fulwell Mill
1.5
km
10 Broomshields Cl
World War I early warning acoustic mirror on Namey Hill
1.7
km
Thompson Road
Thompson Park
2.2
km
Sunderland SR1 2BU
Wave Basin Battery Adjacent To Old South Pier
2.0
km
Lighthouse
Roker Lighthouse
1.7
km
Stadium
Sunderland Greyhound Stadium
2.7
km
Sunderland Harbour
1.9
km
Harbour
Roker Pier
2.1
km
Mall
New Sunderland Square
3.2
km
Gallery
Northern Gallery for Contemporary Art
3.2
km
32 Cedar Grove
Whitburn Windmill
2.5
km
Museum
Fans Museum
2.6
km
Church Street East End
Holy Trinity Parish Church
2.8
km
Casino
Grosvenor Casino Sunderland
2.9
km
Park
Mowbray Park
3.4
km
Lighthouse
Souter Lighthouse
4.1
km
Souter Lighthouse Coast Road Whitburn
Souter Lighthouse and The Leas
4.1
km
Coast Rd
National Trust
4.1
km
Nearby
Park
Seaburn Recreation Ground
560 m
Restaurants
The Salt House Kitchen
90 m
6 Queens Parade Seaburn
Santini's
80 m
5 Queens Parade Seaburn
Gabriele's Italian Restaurant
80 m
4 Queens Parade Seaburn
The Seaburn Bar & Grill
140 m
Queens Parade
Martinos
150 m
Dykelands Road Seaburn
Dine At Home Seaburn
340 m
7 Queens Parade
Little Italy
540 m
Lower Promenade Whitburn Road Seaburn
The Mad Hatter
830 m
113 Sea Road
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
beachfront location
clean rooms
poor layout
inconsistent service
7.2/10
Very good
Rooms
6.8
Location
8.0
Service
8.0
Dining
6.9
Guest reviews
7.2/10
based on 8 reviews
4/5
based on 1095 reviews
8.1
8.1/10 based on 4881 reviews
#6 of 10 hotels in Sunderland based on Tripadvisor
Paul
United Kingdom,
February
2024
7.6/10
The hotel is in a convenient location near restaurants and bars with plenty of secure free parking. The rooms were clean with multiple amenities but faced issues with temperature control. The service was accommodating and friendly. The dining experience had a decent selection but faced availability issues due to unforeseen circumstances.
Rooms
7.0
The rooms were clean and equipped with multiple amenities, but the temperature was uncomfortably high. Some noise from the kitchen below was noticeable.
Service
8.0
The service was accommodating and the staff were very friendly.
Location
8.0
The location is convenient with easy access to nearby dining options, although the bar restaurant was cold.
Dining
7.0
The dining experience offered a decent selection, but faced availability issues on certain occasions.
Facilities
8.0
The hotel offers various facilities suitable for different needs.
Tom
United Kingdom,
December
2023
6.4/10
The hotel is situated right on the seafront, offering a perfect location to enjoy the coastline. The rooms need improvement, especially in terms of maintenance like faulty plugs and toilets. The service provided was exceptional, with attentive staff accommodating food intolerances. The dining experience was lacking in vegetarian options and had high prices. The hotel's location is superb but needs some renovations to enhance the room quality.
Rooms
5.0
The rooms require maintenance and renovations.
Service
9.0
The staff were incredibly friendly and accommodating.
Location
8.0
The hotel's location right on the seafront is perfect.
Dining
5.0
The dining options were limited and overpriced.
Facilities
6.0
The hotel lacks some necessary facilities and needs updates.
Johnny
United States,
August
2023
7.0/10
The hotel provided plenty of room but the early morning noise was disruptive. The location was central and convenient, although some aspects did not meet expected standards. The dining experience offered a good range of options but with some temperature issues. The service was overall friendly with prompt issue resolution, ensuring a fab stay.
Rooms
6.0
The room was spacious but the early noise disruption and strong smell of tobacco were drawbacks.
Service
7.0
The staff were friendly and competent, though being called 'mate' was not appreciated.
Location
7.0
The hotel's central location was lovely but fell short of higher-priced hotel standards.
Dining
7.0
The buffet-style dining offered a variety of options but with some temperature inconsistencies.
Facilities
8.0
The facilities were good overall, offering services like room service and laundry.
Arnold
United States,
August
2023
8.0/10
The hotel has lovely, spacious rooms that are clean and comfortable, with easy-to-adjust heating. The service was fantastic, especially during check-in. The location is beautiful, right across from the sea, promenade, and beach. The dining experience was average, considering the price paid. The facilities were maintained well.
Rooms
8.0
The rooms were spacious, clean, and heating was easy to adjust.
Service
9.0
The service was fantastic, especially during check-in.
Location
9.0
The location is beautiful, right across from the sea, promenade, and beach.
Dining
6.0
The dining was distinctly average for its cost.
Facilities
8.0
The facilities were well-maintained.
Fiona
United Kingdom,
July
2023
7.4/10
The hotel offers spacious and clean rooms, but with a poor layout in terms of lighting and amenities. The breakfast is a typical English breakfast included in the room rate. The location is excellent, right on the seafront, although it might be noisy in certain areas. The service is mostly friendly but can be inconsistent. The dining options vary from average to excellent. The hotel facilities are adequate but may need some updates.
Rooms
7.0
The rooms were big and clean, but with a poor layout and insufficient amenities like power points and bedside cabinets.
Service
7.0
The service was friendly overall, but there were occasional lapses in friendliness and professionalism.
Location
8.0
The hotel is excellently situated right across from the beach, offering great walking and cycling opportunities along the seafront.
Dining
8.0
The dining experience ranged from average to excellent, with plenty of choices for every taste.
Facilities
7.0
The hotel facilities are satisfactory but may benefit from some updates.
beachfront location
poor layout
Vic
United Kingdom,
July
2023
7.0/10
The hotel had mixed experiences. The rooms were larger than expected with a big sofa and a large double bed, but they were very cold with no proper heating, affecting our sleep quality. The staff were attentive and accommodating, although the lack of comfort in terms of bedding impacted our stay.
Rooms
5.0
The rooms were larger than expected with a big sofa and a large double bed, but they lacked proper heating, making them very cold, which affected our sleep quality.
Service
8.0
The staff were attentive and accommodating, always willing to help and make our stay comfortable.
Location
9.0
The location was superb, practically on the beach, offering beautiful views and easy access to the promenade and the sea.
Dining
7.0
The dining experience was good overall, though some items were lacking and the pricing felt a bit high.
Facilities
6.0
The facilities were adequate, but some areas of the hotel needed updating to enhance the overall guest experience.
Great location
Cold rooms
Jon
United Kingdom,
June
2023
7.6/10
The hotel was extra big and located around the back, offering spacious rooms. Despite some noise issues on arrival, the overall stay was enjoyable. The distance to the lift was a bit inconvenient, but the value for money made up for it.
Rooms
8.0
The rooms were extra big and spacious, though noise was an issue at first. Lucky it didn't last long. Some minor inconveniences with the distance to the lift, but overall comfortable.
Service
7.0
The service was friendly, welcoming, and helpful, matching my expectations. However, there was a small letdown in friendliness compared to what was expected. The availability of room service, dry cleaning, and laundry services was a plus.
Location
6.0
The location was a bit out dated and needs modernization to align with the rest of the hotel. Despite this, the faultless service and the staff make up for it. The proximity to the seafront adds to the charm of the hotel.
Dining
9.0
The dining experience was beyond expectations, offering quality over quantity in the range of options. The rate of £12 for 2 was a considerable saving. The variety and quality of choices were excellent.
Facilities
8.0
The facilities were well-maintained and enjoyable, offering a great experience overall. The need for modernization was evident but did not hinder the enjoyment of the stay.
Quality Dining
Outdated Location
Alfred
United Kingdom,
May
2023
8.2/10
The hotel has lovely rooms, but not being able to get food on the first evening due to a busy chef and no room service was a downside. The staff, however, were amazing and more than made up for any issues. The location is superb right on the seafront.
Rooms
8.0
The room was lovely and cozy, although a bit of a trek to the dog-friendly room with a view over the car park and bin storage.
Service
9.0
The staff were friendly and accommodating, especially with our dog. Their service in the restaurant, bar, and reception was top-notch.
Location
9.0
The location is superb, right on the seafront with friendly and welcoming staff.
Dining
7.0
The dining options were limited, but the full English breakfast from the buffet was delicious.
Facilities
8.0
The hotel offers room service, dry cleaning, laundry, a welcome drink, and a happy hour.
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